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Annual Report

Annual Report 2020–21

Message from the Chair

I am pleased to present the Tax Practitioners Board Annual Report 2020–21, as tabled in Parliament on 19 October 2021.

During another challenging year impacted by the pandemic, we thank tax practitioners for their invaluable support to their clients, and upholding the integrity of the tax system and the implementation of government stimulus measures for the Australian community. 

Throughout the pandemic, we supported our tax practitioners by amending the registration requirements and easing the reporting and education requirements so practitioners could focus on their clients. At the same time, we maintained our compliance programs to address highest-risk tax practitioners.

During the year, we welcomed the outcomes and recommendations of the James Review. This long-awaited review into the legislation, structure and independence of the TPB is a positive step forward for the future, especially the consideration of additional sanctions and further financial independence. We will continue to support and implement the review recommendations following consultations and review.

I am proud of the TPB’s many achievements over this period. Some of the key highlights of the year include over 2 million searches performed on the TPB Register for the first time, mirroring an increase in consumer and business awareness of the TPB. Our staff answered over 20,000 emails and letters, and over 29,000 telephone enquiries to support tax practitioners. Attendance at our webinars increased significantly by 286% compared to 2019-20. The Board Conduct Committee reviewed around 170 cases of practitioners failing to meet the required standards of behaviour or registration requirements, resulting in 75 terminations of registration. 

The Annual Report 2020-21 covers more of our achievements and performance against our strategic objectives for the year.

Ian Klug AM
Tax Practitioners Board

TPB Annual Report 2020–21

The annual report is available in Portable Document Format (PDF, 2.3 MB)

Last modified: 19 October 2021