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Accessibility

Accessibility

The Tax Practitioners Board is continually improving the accessibility and usability of its website.

The Tax Practitioners Board website has been designed to work well across the majority of popular browsers.

The site is designed for a minimum of 1024 x 768 and will expand and readjust to browsers above this screen resolution.

Access to Printable Information

Portable Document Format (PDF) Files

The majority of information on the website is available as Portable Document Format (PDF) files. A PDF file captures formatting information from a variety of desktop publishing applications. This makes it possible to send formatted documents and have them appear on the user’s monitor or printer as they were intended. The PDF files on this website are shown as a link with the information (Adobe PDF File) printed underneath the link.

You will need Adobe Acrobat Reader 3.0* or above to view PDF files.

To ensure you have the latest version of Adobe Reader, go to the Adobe Reader download page.

*Acrobat and Acrobat logo are trademarks of Adobe Systems Incorporated.
 

Downloading PDF files

When you select the link to a PDF, a File Download window will open allowing you to choose to either Open the PDF and view it now or Save the PDF and view it later.

If you choose Open, the PDF will open in a separate browser window. Menu options will appear at the top of the browser window, featuring a number of options to help you edit (search and find) and view (page display) the document.

If you choose Save, a Save as window will open allowing you to choose where you want to save the PDF and what you want to name it. The name of the PDF, as it appears on the website, will be shown as the default name in the File Name box. Once you have completed these details the PDF will be downloaded onto your computer. A Download Complete window will appear when this is finished. You will then have the option to Open the PDF and view it now or Close the PDF and view it later.
 

Printing PDF files

To print a PDF File you will need to open it in Adobe Reader. There are a number of print options available, such as printing multiple pages per sheet or printing colour as black.

If you have trouble printing a particular document, try selecting "Print as image".

  • Open the PDF file in Adobe Reader
  • Click on File located in the menu bar at the top of the window.
  • From the drop down list select Print
  • Click on the Advanced box
  • Select Print as Image
  • Click OK
  • Click OK again to print.

For more information on printing PDF files go to Adobe printing tips.
 

Assistive Technology and Adobe Reader

The Adobe accessibility website provides a number of tools that can help people who use screen readers, to read the content of PDF documents.
 

Conversion of PDF files

If you have any problems reading PDF files, there are tools available to convert PDF documents to text readable by screen readers. These tools are free and most require no downloading of files. The following tools are available:

Convert the PDF document to html

  • E-mail the PDF or its web address as an e-mail attachment to pdf2html [at] adobe.com. The converter will e-mail back the translation as an html file.

Convert the PDF document to plain text

  • E-mail the PDF or its web address as an e-mail attachment to pdf2txt [at] adobe.com. The converter will e-mail back the translation as a plain text file.

For more information about online conversion tools go to Adobe online tools.
 

Troubleshooting

Sometimes a PDF file will open but only a blank page is visible. This may be because the view is zoomed into a blank section of the document. Use the View menu to select a suitable view.

It may also be because you are using an older version of Adobe Reader.

To ensure you have the latest version of Adobe Reader, go to the Adobe Reader download page

If you are still having problems, try saving the PDF file and open it outside the browser.

For more information visit the Adobe website.
 

Navigating the Website

Mouse Alternative

You can move through the website using the Tab key. To select a menu item or link, press Enter. To go back, press the Shift and Tab key.

This will be of particular use to those who have trouble using, or prefer not to use, a mouse or other pointing device.
 

Changing your text size

You can make the text on our web pages bigger (or smaller). This might make it easier for you to read the screen.

Microsoft Internet Explorer

  • Click on View located in the menu bar at the top of the window.
  • From the drop down list select Text-Size
  • Select your desired text size.
  • Experiment with the different sizes until you find one that best suits you.

Mozilla Firefox

  • Click on View located in the menu bar at the top of the window.
  • From the drop down list select Zoom. You can change how a page is zoomed depending on the Zoom Text Only option:
    • ticked - only the font size will change when you select zoom in or out
    • un-ticked - the whole page, including images, layout and other items will increase
  • Experiment with increasing and decreasing the zoom until you find one that best suits you.

Other browsers

  • Please refer to your browser's help for instructions.

Note: Changing your font size in this way will affect all web pages you visit, not just our website.
 

Changing Your Font Colours

Not everyone can view all colours well, some colours are clearer for people than others, so web browsers let you change this setting so that it makes it easier to read a web page. You may find it easier to read the information on our site by changing the font colours in your web browser to suit your needs.

Microsoft Internet Explorer

  • Click on the Tools menu item located at the top of the browser window.
  • From the drop down list select Internet Options to bring up the Internet Options window.
  • Click on the Accessibility button located in the bottom right of this window. This will bring up the Accessibility window.
  • To change the font colours to your preferred colours place a tick in the box next to Ignore colours specified on web pages.
  • Once you have done this click OK to close the window. Now you are able to set your own font colours.
  • To change your colours, click on the Colours button in the Internet Options window.
  • This will bring up the Colours window where you can select the colours that are most suitable for your needs. You can change the colours of both text and links to make them easier to read.

If you use Microsoft software you can get help on how to adjust settings. Use the function key F1 on the keyboard to activate the help facility.

Mozilla Firefox

  • Click on the Tools menu item located at the top of the browser window.
  • From the drop down list select Options.
  • Select the Content tab and select the Colours button located under Fonts & Colours.
  • In the Colours window you can select your own colours by clicking on the colour and selecting a more suitable colour for you from the list available.
  • When you have selected your own colours, un-tick the Allow pages to choose their own colours, instead of my selects above option and click the OK button.

Other browsers

  • Please refer to your browser's help for instructions.

Note: Changes made to your font or text colour in this way will affect all web pages you visit, not just our website.
 

Changing Your Font Style

Some font styles are clearer than others, so web browsers let you change this setting so that it makes it easier to read a web page. You may find it easier to read the information on our site by changing the font style in your web browser to suit your needs.

Microsoft Internet Explorer

  • Click on the Tools menu located at the top of the browser window.
  • From the drop down list select Internet Options to bring up the Internet Options window.
  • Click on the Accessibility button located in the bottom right of this window. This will bring up the Accessibility window.
  • To change the font style to your preferred style place a tick in the box next to Ignore font styles specified on web pages.
  • Once you have done this click OK to close the window. Now you are able to set your own font style.
  • To change your font style, click on the Fonts button in the Internet Options window.
  • This will bring up the Fonts window where you can select the font that is most suitable for your needs.

Mozilla Firefox

  • Click on the Tools menu located in the menu bar at the top of the window.
  • From the drop down list select Options.
  • Select the Content tab and select the Advanced button located under Fonts & Colours.
  • In the Fonts window you can select a new Proportional font face and size.
  • When you have selected your own font style, un-tick the Allow pages to choose their own fonts, instead of my selects above option and click the OK button.

Other browsers

  • Please refer to your browser's help for instructions.

Note: Changes made to your font colours in this way will affect all web pages you visit, not just our website.
 

Changing your screen image size

To increase or decrease the screen image, just press the control (Ctrl) button and simultaneously press the plus (+) or minus (-) buttons to increase or decrease the image size.

Or, if you have a mouse with a scroll button you can increase/decrease the size of your screen image or text, by pressing the control (Ctrl) button and using the scroll button to increase or decrease size.

You should be able to get a full screen (without all the toolbars etc) on any Windows computer by selecting function key F11. You can return to the normal screen again by just pressing F11.
 

Feedback

We welcome your suggestions and comments. Please communications [at] tpb.gov.au (subject: Website%20Accessibility%20and%20Usability%20Feedback) (contact us), and with your feedback about our site accessibility and usability.
 

Contact us

For further assistance, please communications [at] tpb.gov.au (subject: Website%20Assistance) (contact us), and we'll make every effort to help you find information difficult for you to access.
 

More information

Below are links to web pages with support information for various web browsers:

Internet Explorer

Accessibility tools for Microsoft products

Mozilla Firefox

Accessibility features in Firefox

Opera

Accessibility in Opera

Safari

Safari - Support