Sitewide Alert
My Profile (including our Online forms) will be unavailable from 9:00am (AEST) on 21 February 2026 until 9:00am (AEST) on 23 February 2026. During this period, you will not be able to update registration details or submit a new or renewal application, lodge complaints, or complete qualifications self-assessments. We apologise for any inconvenience and thank you for your understanding.
 

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Save time by using our online services and guides below.

Any information we provide to you is for general information only and does not constitute legal advice. Before you take action, or make a decision, you may wish to obtain appropriate independent professional advice.

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Frequently asked questions

Find quick answers to the top questions received at our call centre. We regularly update this information based on calls we receive.

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How to reset My Profile password?

How to make a complaint?

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Write to us

General mail

Tax Practitioners Board
GPO Box 1620
SYDNEY NSW 2001

 

 

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Enquiries

General enquiry

If you are unable to find the information you need, please submit a general enquiry. 

Make a general enquiry

Alternatively, phone us on 1300 362 829 Monday to Friday 9am - 5 pm Sydney time.

If you are calling from outside Australia, phone +61 2 6216 3443.

Media enquiry

Our media team helps journalists and media representatives seeking to prepare balanced reports about the TPB and our activities.

Make a media enquiry