Go to top of page

Social media terms of use

Social media terms of use

We use Twitter and LinkedIn to share timely information and to engage with tax practitioners and other stakeholders. We will use Twitter in accordance with Twitter's terms of service and LinkedIn in accordance with LinkedIn User Agreement.

Information we provide via these social media channels is of a general nature and is subject to change over time. Although the information we post is current and accurate at the time, we recommend you always check its currency and relevance to you.

The terms of use are intended to help users understand how to appropriately take part in conversations without impacting on our role as an independent regulator.

The terms of use are an agreement between us and the users of our social media.  If posts fall outside of the terms of use, we will directly contact the user and ask them to remove their post. We reserve the right to block users who do not comply with our rules or who are otherwise deemed to be behaving inappropriately.

Rules and restrictions

  • Posts should be courteous. That means no swearing, racist, sexist or otherwise offensive comments and certainly no personal attacks.
  • Posts must not be false or defamatory about others.
  • Posts must not disclose personal information or be invasive of others' privacy rights.
  • Our social media channels must not be used for commercial services, such as advertising your services.

Remember, any posts you make on our Twitter or LinkedIn pages are publicly viewable and searchable. Be aware that what you post may remain online indefinitely and can be found through search engines and online archives.

We do not endorse individuals or organisations using our site and we do not take any responsibility for the accuracy of the content of their posts.

We will monitor our Twitter and LinkedIn pages Monday to Friday during normal business hours, with the exception of public holidays. If we see a post that contains incorrect information we will respond to correct it.

Where possible we will respond to queries, however due to secrecy and privacy laws we cannot respond to questions about individual circumstances. We will only respond to queries and comments if it is considered to fall within these terms of use.

We aim to answer any queries you post within two business days, but please be patient if your question is more complex, as we may need to check with others to get the right answer.

If you have any queries, questions or comments please feel free to contact us via our General enquiry form.


Last modified: 2 January 2018