System maintenance

We are aware of a technical issue affecting the upload of documents in our New and Renewal Application and Complaints forms.

Our team is actively working to resolve this issue. If you are affected, please try again on Wednesday, 15 July 2026.

We apologise for any inconvenience.

System issue alert: Due to a system issue, the form you are trying to access is temporarily unavailable. We apologise for this inconvenience and we’re working to resolve this issue as soon as possible. If your enquiry is urgent you can contact us by submitting a general enquiry form or Alternatively, phone us on 1300 362 829 Monday to Friday 9am - 5 pm Sydney time.

Last modified: 13 November 2023