Issued: 11 May 2022

Last modified: 11 May 2022

We've issued a warning about an emerging impersonation email scam targeting tax practitioners. The scam email is sent from a fake email address ( and asks you to verify your details by clicking a link in the email to ensure your RAN remains active. This email is not from us – we will never ask you to verify information via a hyperlink. 

This example shows what the scam might look like:

Example of scam email

What should I do if I receive a suspicious email?

We would recommend you:

  • don’t open messages if you don’t know the sender

  • be suspicious of messages that aren’t addressed directly to you, or don’t use your correct name

  • think carefully before clicking on links or opening attachments

  • contact the person or business separately to check if they have sent the message

  • before you click a link, hover over it to see the web address it will take you to. If you don’t recognise or trust the address don’t click on it

  • make sure your anti-virus software is up to date on all devices used to access email.

Where to get help

  • Refer to Scamwatch if you or someone you know has been scammed, even if you didn’t fall for it.  

  • If you believe you might have unwittingly shared sensitive information, divulged yours or your client’s TFN or experienced a data breach, phone the ATO on 1800 467 033.  

  • If you have been the victim of identity theft, contact iDcare on 1300 432 273.

  • Getting scammed can be a very confronting experience, even if there was no money lost. If you or someone you know is experiencing anxiety, emotional concerns or distress about scams, contact Lifeline or Beyond Blue.