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Proof of identity checks for tax practitioners

Proof of identity checks for tax practitioners

From October 2018, all registered individual tax practitioners must complete a proof of identity (POI) process when they complete their annual declaration. The POI process starts for those tax practitioners whose annual declarations are due by 1 December 2018.

All new individual applicants must complete this process when they apply to register.

This one-off process helps protect your identity and aligns our processes with Australian Government standards.

How do we conduct POI checks?

We will use the Document Verification Service (DVS), a national online system that allows authorised agencies to verify certain identity documents issued by a range of Australian, State or Territory government agencies.

The DVS is a secure system that matches key details in your Australian-issued identity documents with a government record and provides timely online results.

Documents to use for POI

We recommend you use the following documents to confirm your identity through the DVS:

  • driver licence
  • Medicare card
  • Australian passport.

Other Australian-issued identity documents you can use to match your identity include:

  • birth certificate
  • change of name certificate
  • marriage certificate
  • certification of registration by descent
  • ImmiCard
  • visa.

Your legal name on these identify documents must be the same as your registered name or the name you are applying to register under.


POI process

DVS online verification

If you consent to have your POI details matched through the DVS, you must enter the required details from two Australian-issued identity documents listed above, in the relevant sections of your annual declaration or registration application form.

If you do not achieve a successful match from one or both documents, you can try again using another two documents for verification.

You have a maximum of four attempts to achieve two positively matched documents.

An enquiry ID and transaction date are generated as proof of completion of the POI process.

If you do not consent or fail to achieve a successful match through the DVS, you must undertake an in-person POI check at Australia Post. 

Australia Post in-person verification

You may undertake an Australia Post in-person verification for a fee if you do not:

  • consent to have your identity matched online through the DVS, or
  • achieve a successful match online through the DVS.

Instructions to complete your in-person verification are included in the online forms.

Failure to meet or undertake POI

If you are a registered tax practitioner and you fail to meet the POI requirements, your registration may be terminated. Alternatively, you may choose to surrender your current registration and lodge a new application, meeting the POI requirements.

If you fail to undertake this process, you may risk your registration as it may be considered a breach of the Code of Professional Conduct. 

If you are a new applicant, you cannot submit your registration application without meeting the POI requirement.

Last modified: 19 September 2018