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TPB Corporate Plan 2022-23 - Our environment

Our environment

Supporting tax practitioners

With technological advancements, regular reviews and changes to legislation, procedures and requirements, spurred forward by changing public perceptions and the increasing complexity and advancement of techniques used by those seeking to circumvent the rules, the tax profession is ever changing.

Tax practitioners provide an important and invaluable service to individuals, businesses and the Australian Government, due to their knowledge, expertise and skills.

The ways in which we support tax practitioners will continue to evolve. In response to the COVID-19 pandemic, we took the opportunity to support tax practitioners by providing concessions aimed at reducing their regulatory reporting burden and encouraging them to nurture their own mental health. Flexible policies like these will continue to be required in 2022–23.

We are committed to reducing red tape and making it as easy as possible for tax practitioners to register, comply and practise and thereby spend more time focusing on supporting their clients. This, in turn, allows us to focus our energies on education and support, helping compliant tax practitioners to stay compliant.

The TPB does not stand alone in its interest in tax practitioners. We will continue to have a whole-of-government mindset and support the work and interests of other agencies, especially the ATO. Australians expect government agencies to work effectively together through sharing data, maximising each other’s awareness, and not acting at cross-purposes. The TPB will continue to be a team player and we will support our colleagues in other agencies to the maximum extent.

As the scope and nature of tax practitioner services and legal frameworks evolve, it is vital that tax practitioners keep their knowledge and skills up to date. Continuing professional education (CPE) plays a crucial role in assisting tax practitioners to stay on top of such changes. On 1 July 2022, our new CPE policy will commence, helping to keep the profession at the forefront of knowledge and expertise.

Optimising technology

Tax practitioners operate in an environment of rapidly changing technology and data. The demands of their clients, government and modernisation result in pressure to use data more efficiently and effectively.

As client demands continue to evolve, we recognise the need to provide a seamless digital experience. Members of the public and tax practitioners expect our interactions with them to be fast, easy and digital. Members of our community – the public and tax practitioners – expect us to share relevant data in an appropriate manner to reduce reporting obligations.

This requires:

  • up-to-date data sharing and access arrangements with relevant government agencies
  • secure data-handling processes to maintain integrity and trust
  • contemporary technology systems to assist us to support our community.

We work to continuously improve our technology solutions, which form the backbone of our service delivery and key strategies.


Last modified: 10 August 2022