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About the TPB

About the Tax Practitioners Board

Tax Practitioners Board Overview

The Tax Practitioners Board (TPB) is a national body responsible for the registration and regulation of tax agents, BAS agents and tax (financial) advisers (collectively referred to as 'tax practitioners'). The TPB is also responsible for ensuring compliance with the Tax Agent Services Act 2009 (TASA), including the Code of Professional Conduct (Code).

This is achieved by:

  • administering a system to register tax practitioners, ensuring they have the necessary competence and personal attributes
  • providing guidelines and information on relevant matters
  • investigating conduct that may breach the TASA, including non-compliance with the Code, and breaches of the civil penalty provisions
  • imposing administrative sanctions for non-compliance with the Code.

The TPB consists of a Board and Chair appointed by the Assistant Treasurer and staff made available by the Commissioner of Taxation.

Tax Practitioners Board organisational structure

Tax Practitioner Service Charter

Government’s Statement of Expectations

Regulator Performance Framework

Tax Practitioners Board organisational structure


Board members are appointed on a part-time basis and are responsible for the general administration of the TASA. The Board members are appointed in their professional and personal capacities and have diverse backgrounds in tax agent services, the bookkeeping industry, financial services, law and academia.


The Chair is responsible to the Board for the TPB's overall operation and performance.


The Secretary, along with all TPB staff are made available by the Australian Taxation Office (ATO) to assist the TPB perform its functions.


Tax Practitioners Board

Chair and Board members

The Chair and Board are responsible for the strategic direction and performance of the TPB

TPB Staff

Secretary and Office of the Secretary

The Secretary is responsible for managing TPB operations and resources.


Responsible for registrations and renewals processing, providing registration information to tax practitioners and maintaining the TPB public register of tax practitioners

Regulatory Assurance
Responsible for complaints management and conducting assessments and investigations to confirm TASA compliance.

Legal Unit

Responsible for providing legal advice to the TPB and undertaking litigation on behalf of the TPB.

Business Systems and Services

Responsible for managing, developing and maintaining TPB’s Information Technology infrastructure, business systems and website.


Responsible for providing information on the operation of the TPB and the TASA to inform the community, tax practitioners and other key stakeholders.

Human Resources

Responsible for assisting the Secretary and leadership group to manage our people efficiently and effectively.

Office of the Chair

Responsible for assisting the Chair in ensuring Board directions are carried out, including legislative policy related work and relationships with external stakeholders.

Projects and Business Improvement

Responsible for managing corporate governance, strategic and operational reporting, and business improvements. Also responsible for implementing projects to meet legislative changes or business improvement initiatives.

Tax Practitioner Service Charter

The Tax Practitioner Service Charter  (Charter) sets out what tax practitioners can expect from their dealings with the TPB. The Charter also explains their rights and responsibilities and what they can do if they are not satisfied with the service they received from the TPB.

Statement of Expectations

The Treasurer has released the Government's Statement of Expectations for the TPB. The statement outlines the Government's expectations about the role and responsibilities of the TPB, its relationship with the Government, issues of transparency and accountability and operational matters.

A copy of the Statement of Expectations for the TPB is available from The Treasury website.

The TPB has responded with a Statement of Intent which is available from The Treasury website.

Regulator Performance Framework

The Regulator Performance Framework commenced on 1 July 2015 as part of the Government’s commitment to reducing unnecessary and inefficient regulation.

The Framework assesses one aspect of regulatory performance, concerning the administration of regulation, with regulators to report on performance against six outcomes-based key performance indicators (KPIs). These KPIs cover a range of issues, including communication, risk-based and proportionate approaches, transparency, reducing regulatory burden, and continuous improvement.

The following metrics were approved by the Assistant Treasurer in June 2015 and will be used by the TPB in an annual self-assessment of performance against the Framework.

TPB Regulator Performance Framework Metrics - PDF

Further information on the Framework is available on the Cutting Red Tape website.

Further information

For more information on the TPB refer to Annual report and Corporate plan.

Last modified: 21 December 2016