Making a complaint

Complaints about tax agents, BAS agents or unregistered preparers

You can make a complaint to the Board if you believe that the tax agent or BAS services provided to you have not been to an appropriate professional standard.

Complaints and feedback about the Tax Practitioners Board (TPB)

If you are not satisfied with the Board's actions in handling complaints against agents or if you are dissatisfied with the Board's decisions, services or actions, you have a number of options. If you are concerned about how we have handled a complaint you can raise it with us.